Shipping and Delivery Policy

Thank you for shopping with OUTLINÉ !

We are committed to delivering your order accurately, in good condition, and on time.

1. Delivery Coverage

· We deliver to all serviceable locations across India.

2. Shipping Time

Order Processing Time: 3–5 working days
Estimated Delivery Time: 3–7 working days after dispatch
Delivery times may vary depending on your location and unforeseen circumstances such as weather or courier delays.

3. Shipping Charges

4. Cash on Delivery (COD)

We offer COD on all orders for all serviceable locations within India. COD Charges of INR 99 will be applicable on all orders

5. International Shipping

We offer delivery to almost all countries. International Shipping Charges will apply. Please contact us for the same. Custom Duties, taxes etc as may be applicable will have to be paid on delivery.

6. Order Tracking

· Once your order is shipped, you will receive a tracking link via SMS/email to monitor the delivery status.

7. Delayed or Failed Delivery

· We are not responsible for delays caused by courier partners, incorrect addresses, or unforeseen natural or political events. If your order is returned to us due to an incorrect address or failed delivery attempts, we will contact you for reshipment (additional charges may apply).

8. Damaged or Missing Products

· If you receive a damaged package or find items missing, please contact us within 48 hours of delivery with pictures/video proof at:
📞 +91 83770 37000
📧info@shopoutline.com

9. Change of Address

· If you need to change the shipping address after placing the order, please contact us immediately. Changes are only possible before the order is dispatched.

10. Contact Us